Stonly to SharePoint Migration

MIGRATION OVERVIEW

Why teams migrate from Stonly to SharePoint

The core problem

There is no native migration path from Stonly to SharePoint. No import wizard, connector, or supported tool exists that treats Stonly as a migration source — SPMT targets on-premises SharePoint, and ShareGate supports file shares, Google Drive, and Box, but not Stonly. The fundamental architectural mismatch is structural: Stonly organizes content as tree-shaped, interactive guides with branching logic and decision points, while SharePoint modern pages are flat sequences of web parts with no native concept of conditional or branching content. Migrating Stonly content to SharePoint requires custom extraction scripts via the Stonly REST API, manual or automated transformation logic to flatten branching guides, and re-hosting of all embedded media in SharePoint's Site Assets library.

Why this matters for your migration

KEY CHALLENGES

What makes this migration complex

These are the architectural mismatches and technical hurdles specific to a Stonly to SharePoint migration.

Most Critical

No Native Migration Path

Neither Microsoft's SPMT nor ShareGate list Stonly as a supported migration source, requiring all extraction and ingestion to be handled via custom scripting against the Stonly REST API and SharePoint Graph API.

Blocks all downstream imports if mapped wrong

Branching Logic Cannot Transfer

Stonly's tree-shaped guide model with conditional decision points has no SharePoint equivalent, forcing teams to either flatten multi-path guides into single pages with anchor links, split them into multi-page webs, or rebuild interactive workflows in Power Automate or Power Apps.

Embedded Media Re-Hosting Required

All images, GIFs, and videos referenced in Stonly content are hosted on Stonly's CDN and must be individually downloaded and re-uploaded to SharePoint's Site Assets library, with all in-content URLs updated to point to the new locations.

Interactive and Tour Content Is Non-Migratable

Stonly Tours, widget triggers, iframe steps, custom HTML steps, and automation actions that push data to external systems like Zendesk or Salesforce have no SharePoint page equivalent and cannot be auto-migrated, requiring full redesign or abandonment.

Limited and Variable API Documentation

Stonly's public REST API has limited documentation compared to platforms like Zendesk or Confluence, with some content export endpoints gated behind Enterprise contracts, requiring upfront validation of endpoint availability and field schema before building extraction pipelines.

Permission Mapping Must Be Manual

Stonly's user- and team-scoped guide access controls have no automated transfer mechanism to SharePoint, requiring each restricted guide's permissions to be manually remapped to SharePoint item-level permissions or audience targeting.

MIGRATION RISK ASSESSMENT

Every migration risk, already solved

Migration between platforms is full of edge cases. Our engineers have identified every risk from Stonly to SharePoint and built proven solutions for each one.

High complexity

Interactive Guides

Guides with branching logic and decision points require a content architecture decision — not just a data transfer — to determine which paths to flatten, split into multiple pages, or rebuild interactively.

Solved
Decision Trees

Multi-level branching structures with conditions have no native SharePoint equivalent and must be converted to flowcharts, nested page hierarchies, or anchor-linked single pages, with fidelity loss at each option.

Solved
Tours and Widget Triggers

Stonly Tours and overlay widget content are not migratable to SharePoint pages as no equivalent presentation mechanism exists, and this content must be redesigned or decommissioned.

Solved
Data Transmission Rules and Automations

Actions that push data to external systems such as Zendesk or Salesforce cannot be auto-migrated and must be fully rebuilt as Power Automate flows after migration.

Solved
Iframe and Custom HTML Steps

SharePoint's Graph API only supports a defined set of web part types and does not accept arbitrary iframe or custom JavaScript content, requiring these steps to be redesigned or removed.

Solved
Analytics and Session Data

Stonly guide performance metrics and session data have no equivalent in SharePoint and are not migratable, resulting in complete loss of historical engagement data after migration.

Solved

Custom engineering

Embedded Media

Images, GIFs, and videos are excluded from Stonly API responses and per-guide exports, requiring separate CDN download scripts and full URL replacement across all migrated content.

Handled
Multi-Language Content

Stonly language variants per guide require SharePoint's multilingual pages feature to be configured before migration, adding infrastructure setup overhead and a manual mapping step per language variant.

Handled
Restricted Guides and Permissions

User- and team-scoped access controls in Stonly have no automated transfer path to SharePoint, requiring each guide's access rules to be manually remapped to SharePoint item-level permissions or audience targeting configurations.

Handled

Clean transfer

Knowledge Base Articles

Flat Stonly articles with rich text and inline images are the closest 1:1 match to SharePoint modern pages and can be migrated with minor formatting adjustments once media is re-hosted.

Clean

What Our Customers Say

Real migration stories

Video Case Study

“What was fantastic was the fluidity. Any requests we had, Roopi was always more than grateful to assist. He gave us different options so we could choose. The fluidity of it was fantastic.”

Video Case Study

“They know what they're doing. They're really helpful, very knowledgeable from the technical side and very responsive. We're very thankful — you guys did a great job. If we have anything like this again, we'll definitely give you a call.”

Direct Review

“They were SO helpful. We had a few hiccups because our migration was in the middle of the process, but they were really flexible and did multiple delta migrations for us. We were able to map a lot of our old ticket data so it's usable for comparisons in the future.”

Direct Review

“Overall a great experience. We had to go back a few times to get everything just right, which was totally expected. The transition was smooth, and there was no data loss.”

Direct Review

“One of the easiest migrations I've ever been through. The team took care of everything — all our data, customer interactions and macros. The process was clear, straightforward and we felt supported all the way. An absolutely seamless experience for our support team and our customers.”

See all customer stories →

CUSTOM MIGRATION

Fully customizable engineer-led migration

Tailor your migration from Stonly to SharePoint exactly to your needs with our flexible customization options. Our experts will configure the perfect migration plan for your business.

Migration Filters

Data Types

ZERO DOWNTIME

Your timeline. Our engineers.

A dedicated engineer runs your migration, planned around your schedule and your data.

No babysitting a wizard. Avoid debugging errors yourself.

Looking for a more detailed migration timeline?

Contact our team

Speed

The migration timeline depends on both our turnaround time and yours.

We can complete a migration in under a day when the accounts are connected and the sample migration is approved promptly.

Background Sync

We also support migrating the newest records first, so you can go live faster while the rest of the data is synced in the background.

Data Volume Impact

Larger data volumes may require longer migration windows.

Continuous Operation

Weekend migrations minimize disruption to your customer service operations.

MIGRATION TIMELINE

Your Stonly to SharePoint migration, step by step

See how long your migration will take from start to finish. Drag the slider to estimate based on your data volume.

How many records are you migrating?

<10K 50K 100K 250K 500K 1M 2M 5M 10M+

Checklist ~3 days

Sample 1 day

Review ~2 days

Full 2 days

Delta 1 day

Your team ClonePartner

Estimated total

~9 business days

Migration Checklist

1 day · ClonePartner ~2 days · Your team

We prepare the optimal data mapping as a shareable spreadsheet. Your team reviews, approves, and adds any customizations.

Sample Migration

1 day · ClonePartner

We run a test migration with a representative sample of your data to verify mapping accuracy and identify any potential issues before the full run.

Review & Approve

~2 days · Your team

Your team reviews the sample migration results, confirms data accuracy and mapping, and gives the go-ahead for the full migration.

Full Migration

2 days · ClonePartner

We execute the complete migration of all your data to your new SharePoint, with real-time progress tracking and comprehensive logging.

Delta Migration

1 day · ClonePartner

We capture and transfer any new data that was added or updated during the main migration to ensure no data is lost. This final sync keeps everything current.

Pros and cons of different migration options

Choosing the right approach is key because migrating from Stonly to SharePoint isn't just about moving data – it's about protecting your content and search visibility.

Feature / Criteria	ClonePartner	Automated Tools	CSV Import	In-house migration
Custom Scripting for complex data	✓ Engineers build & maintain	✗ No	⚠ Manual	✓ Yes – but costly
Sandbox & Pilot Migrations	✓ Full sandbox + pilot plans	⚠ Limited	✗ No	⚠ Often Informal
Manual validation & reconciliation	✓ Automated + manual QA	✗ No	✓ Yes (Manual)	✓ Heavy manual effort
Backup & rollback plan	✓ Robust procedures	✗ No	✗ No	⚠ Often incomplete
Handles automation and integrations	✓ Full support	⚠ Partial	✗ No	⚠ Possible but fragmented
Post-migration engineer support	✓ Dedicated engineers	✗ No	✗ No	⚠ Limited content support
Adaptable to API changes	✓ Proactive adaptation	✗ No	⚠ Manual fixes	⚠ Slower response
Turnaround / publish predictability	✓ Predictable publish timelines	⚠ Fast but brittle	⚠ Slow and manual	⚠ Often slower
Data Security & Compliance	✓ High – enterprise grade	⚠ Medium (depends)	⚠ Low (manual)	⚠ Hidden gaps common
Pricing predictability	✓ Transparent & fixed	⚠ Low (per-job)	⚠ Low (manual hours)	⚠ High/variable OPEX
End-to-end project management	✓ Full E2E delivery & PM	✗ No	✗ No	⚠ Often partial
Business impact & opportunity cost	✓ No diversion of staff	✗ No	✗ No	⚠ Diverts engineering

What does an Engineer-led migration mean anyway?

Speed & Accuracy: Our Blended Method

We blend automation (smart scripts, bulk APIs) with human expertise for speed without risk. Our engineers manually check every mapping, validation, and exception.

You get:

Speed of automation for bulk record migration
Precision of engineers verifying integrity and business logic
Pilot migrations and sandbox testing to catch issues early
Real-time validation reports and rollback readiness

Result: 50x faster migrations than manual imports — with near-zero error rates.

Handling the Tricky Tech and API Details

The Stonly and SharePoint APIs each behave differently, which is where our engineers shine. We build custom logic to handle the data quirks where generic tools typically break.

We handcraft API logic for:

Field mapping and transformation
Pagination, rate-limit handling, and throttling
Preserving article history, media, and author metadata
Syncing custom fields, categories, and tags without breaking structure

Our scripts: Natively retry failed calls, re-queue large attachments, and ensure data parity.

No Guesswork

We don't just promise smooth migrations—we measure and prove them. Every client receives a Migration Validation Report with all metrics.

Typical results across projects:

100% record-count parity between your Stonly data and SharePoint
Zero downtime during staged cutovers
99.9% attachment integrity (verified via checksum)
Full automation and preservation of all business rules

Our standard: Includes full SEO and category-structure preservation and 30 days of engineer-assigned support post go-live.

We Adapt to Your Setup (Not the Other Way Around)

No two teams configure Stonly or SharePoint exactly the same way—with unique content structures and data. We customize every migration script to fit your exact workflow, categories, and tags.

Our engineers adapt for:

Custom fields, categories, and workflows
Multi-brand or multi-language setups
Historical imports and partial (date-based) migrations
Integration re-mapping for search, chat, or feedback tools

The promise: If your data doesn't fit a standard template, we build one just for you.

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration process maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

FAQ

Frequently Asked Questions

Everything you need to know about migrating from Stonly to SharePoint. Can't find what you're looking for? Talk to our team.

Can you migrate Stonly directly to SharePoint?

No. There is no native connector, import tool, or export-to-SharePoint feature. Stonly's SharePoint integration feeds content into Stonly AI, not the other way around. You need to extract content via the Stonly API, transform interactive guides into flat pages, and upload to SharePoint using the Microsoft Graph API.

What happens to Stonly decision trees in SharePoint?

Branching logic is lost. You must flatten trees into linear SharePoint pages (one per path), collapse all branches into a single page with anchor-linked sections, or export as PDF. For agent-facing workflows, consider rebuilding the logic in Power Automate or Power Apps.

Does Stonly have a data export API?

Yes. Stonly's public REST API at public.stonly.com/api/ supports exporting guides and folders programmatically. Individual guides can also be exported as CSV or JSON from the guide editor. Bulk CSV/Parquet exports are available on request. API availability may depend on your plan tier.

What SharePoint limits matter most during a Stonly migration?

Key limits include the 4 MB simple upload threshold (larger files require upload sessions), the 400-character decoded URL path limit, the ~5,000-item list view threshold, and the 100,000-item permissions inheritance boundary. SharePoint also throttles API requests using a resource-unit model — build in retry logic with exponential backoff.

How long does a Stonly to SharePoint migration take?

For under 100 simple articles with no decision trees, a small team can complete it in 1–2 weeks. For hundreds of guides with branching logic, multi-language content, and embedded media, expect 3–6 weeks including QA. Professional migration services can compress timelines significantly.

How long does the Stonly to SharePoint migration take?

Most migrations complete within 1–5 business days, depending on data volume and complexity. We provide a detailed timeline after the initial assessment and can often complete small migrations in under 24 hours.

Will my team lose access to Stonly during the migration?

No. Your source system remains fully operational throughout the entire migration. We run the migration in the background with zero downtime to your current operations.

Will there be downtime when migrating from Stonly to SharePoint?

No. Our migration process is designed for zero downtime. We use a staged approach with background sync and a fast cutover, ensuring no disruption to your live business operations.

How do I validate that everything migrated correctly?

Every client receives a Migration Validation Report with comprehensive metrics including record-count parity, attachment integrity verification via checksum, and full audit logs. We also offer unlimited sample migrations so you can verify before committing.

Do I need professional help for this migration?

While simple migrations can sometimes be handled in-house, professional help ensures zero data loss, proper field mapping, and preservation of relationships between records. Our engineer-led approach catches edge cases that automated tools miss.

Does ClonePartner provide guidance before committing?

Yes. We provide a free consultation and assessment. We'll review your data structure, discuss your requirements, and provide a detailed migration plan and fixed-price quote before you commit to anything.

Still have questions?

Book a free 30-minute consultation with our migration engineers. We'll walk you through the exact approach for your Stonly→SharePoint migration.

Contact our team

Ready to start your
SharePoint Migration?

Join hundreds of businesses who have successfully migrated with ClonePartner. Let's discuss your migration needs and build a plan that works for you.

Book free consultation

Attention to Detail

We meticulously handle every aspect of your migration, ensuring no data is lost during transfer and mapping every field correctly between platforms.

Custom Solutions

Every business is unique. We tailor your migration strategy to match your specific requirements, workflows, and data structures.

Security & Compliance

Your customer data is handled with enterprise-grade security protocols, ensuring compliance with GDPR, HIPAA, and industry standards.

Migrate from Stonly to SharePoint with precision & ease

Why teams migrate from Stonly to SharePoint